We Want to Hear from You

Our team is available and ready to listen to your question or comment. Do you have a comment or complaint? Want to shop with or sell to us?

Guest Comments, Feedback, Suggestions:

Guest feedback is important to 7‑Eleven, and we can only improve by listening to our guests. Your feedback assists us in providing you with the “Guest Experience” you deserve when you visit a 7‑Eleven store. Our Guest Relations representatives are available 24 hours a day, 7 days a week and online by way of routing your Guest Comments Form with your questions or comments to the appropriate department. A 7‑Eleven representative will contact you in a timely manner.

Customer Feedback Form

Canadian Headquarters/Store Support Centre:

7‑Eleven, Inc.
Suite 2400
13450 102nd Ave
Surrey BC Canada
V3T 0C3
Phone: 604-586-0711

If you no longer wish to receive our emails or SMS messages promoting amazing Slurpee or 7-Eleven promotions and deals, we’ll be very sad, but supportive of your decision. Email us at ask.slurpee.eh@7-11.com if you would like to unsubscribe, alternatively to opt out of text messages, text the word STOP to 711247 and we will no longer send you messages.