Why do I need a ticket code?

Once you have made BC Lions ticket purchase at a 7-Eleven store in British Columbia, an email message will be sent to the email associated to your 7Rewards app. This email message will include a ticket code so you can click this private Ticketmaster link https://www.ticketmaster.ca/promo/k18ree/ and select your game and seats.

Please use a desktop computer to redeem your tickets, rather than a mobile device.

How will I get my ticket code so I can pick up my tickets for the BC Lions game?

An email will be sent to you from 7-Eleven that will have your code and the specific web link so you can go and select the game and seats you wish to attend. Remember, this is a special offer for 7Rewards members and must be accessed by clicking the link provided. This offer cannot be redeemed at the public Ticketmaster webpage, by telephone or in person and should be redeemed on a desktop, rather than mobile device.

My ticket code hasn’t arrived yet, how will I get it?

Your code should be delivered to you within 4 hours of scanning the 7Rewards app. If your push notifications are set to ON in the mobile app you should receive a message that says the code has been delivered to your email account associated to your mobile app.

If you have purchased a ticket on a game day, the cut off for delivery of codes is 5 hours before game time. If your ticket code has not arrived, you may not be able to redeem your tickets for the game day event.

My ticket code does not appear to be working, what should I do?

Make sure that you are entering the code that you had received by e-mail, consisting of 9 numbers and upper and lower case letters (case sensitive) into the box that displays ‘Offer Code’. Once you have entered the code, click the check-mark beside the box.

What do I do if I do not see a box to enter my ticket code?

If you do not see a box to enter the Offer Code, please try accessing the link sent to you by e-mail using a desktop site rather than a mobile device. If you still do not see the Offer Code box, please contact the BC Lions at 604.589.ROAR (7627) or email fanservices@bclions.com for assistance.

Why do I need to scan the 7Rewards app to get my tickets?

7-Eleven is providing a bonus to all members who buy BC Lions tickets. Each member who purchases tickets using the 7Rewards app will receive 1 Free Large Slurpee drinks and 1 Free Smokies for ticket purchase to enjoy before the game, or any time before November 30th. This is approximately a $5.00 for every ticket purchase. If you buy 2 tickets, you will get 2 of each coupon Free with your 7Rewards app.

Can I purchase tickets without the 7Rewards app?

No. In order to deliver a Ticket Code we must be able to identify how to reach you. This can only be done if you have a 7Rewards account.

Can I use my ticket purchase for any regular season BC Lions game?

YES, you can select from a list of all BC Lions regular season games at BC Place.

How do I redeem my Free Slurpee(s) and Free Smokies?

When you scan your app with purchase, you will find the coupons in your Scan and Save section of 7Rewards app.

How do I download the 7Rewards app?

Text the word LIONS to 711247 and an app will be delivered to your mobile device that you can install. Some restrictions apply. Data and message rates may apply depending on your plan.

Please contact fanservices@bclions.com if your question has not been answered.